F9 Infotech strongly supports its clients by offering a wide range of software support and maintenance services to ensure that the delivered software runs smoothly and in full accordance with its clients’ requirements. The full range of support and maintenance services the company provides encompass activities from bug fixing, troubleshooting, application upgrades and enhancements, training, product performance support, and more. The aforementioned services are divided into two main bouquets of services, namely IT Support services and IT maintenance services.
IT Support Services:
On- Demand / On Call Support.
Contract-Based Support Direct access to technical experts any time, e-mail and/or phone support, problem resolution support, advisory and information services.
IT Maintenance Services:
IT maintenance services help the company clients prevent problems mainly associated with software and security. F9 Infotech can offer different types of IT maintenance services:
Software Maintenance – updating of application programs in order to meet changing information requirements, such as adding new functions. It also includes fixing bugs and adapting the software to new hardware devices
Security Maintenance – ensuring that the systems remain secure 24/7. Security maintenance service may include backups, checking permissions and ownerships in critical files and directories, checking the assignment of rights, monitoring system logs etc.
Preventive Maintenance – performing proactive maintenance in order to prevent system problems. Its purpose is to minimize breakdowns and excessive depreciation
Website & Mobile Application:
F9infotech delivers high-quality, on-time website maintenance to ensure that your website is always current and updated. F9infotech will operate as your outsourcing partner behind the scenes, taking care of the day-to-day maintenance of your webpage so you can focus on other essential duties, such as operating your business in a manner only you understand best. We will collaborate with you to design and implement your website maintenance, including frequent updates and, if necessary, website modifications.
It is critical to maintain your website up to date and professionally appear in order to provide the appropriate message about your business. Without consistent and frequent changes, your website design becomes nothing more than a static brochure, which is an insult to your company’s developing and dynamic character. Search engine optimization uses a set of principles to rank websites.
24*7 support
On Demand website maintenance
Customized service
flexible approach
