support

Senior Cloud Support Engineer

Overview

Work Location:

  • Kochi, India (On-Site).

Responsibilities:

  • Collaborate with clients to understand their business goals, technical requirements, and cloud adoption objectives.
  • Assess current IT infrastructure and application landscape to identify opportunities for cloud migration, optimization, and modernization.
  • Develop comprehensive cloud strategies and roadmaps aligned with clients’ business objectives, considering factors such as scalability, security, cost optimization, and regulatory compliance.
  • Design robust cloud architectures, including compute, storage, networking, and security components, leveraging best practices and industry standards.
  • Lead and oversee cloud migration projects, ensuring smooth transition of workloads from on premises environments to cloud platforms (e.g., AWS, Azure, Google Cloud).
  • Provide technical leadership and guidance to project teams, including architects, engineers, and developers, throughout the project lifecycle.
  • Conduct cloud readiness assessments, risk assessments, and performance optimization reviews to identify areas for improvement and optimization.
  • Collaborate with stakeholders to define and implement cloud governance frameworks, policies, and procedures to ensure compliance and security.
  • Stay updated on emerging cloud technologies, trends, and best practices, and share knowledge and insights with internal teams and clients.

Qualifications:

  • Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field.
  • Proven experience as a cloud consultant, cloud architect, or similar role, with a focus on designing and implementing cloud solutions.
  • In-depth knowledge of cloud computing concepts, architectures, and services (e.g., IaaS, PaaS, SaaS).
  • Hands-on experience with public cloud platforms such as AWS, Azure, or Google Cloud, including proficiency in cloud-native services and tools.
  • Strong understanding of networking, security, and compliance requirements in cloud environments.
  • Excellent analytical, problem-solving, and decision-making skills
  • Exceptional communication and interpersonal skills, with the ability to effectively interact with clients, stakeholders, and team members.
  • Relevant certifications (e.g., AWS Certified Solutions Architect, Azure Solutions Architect) preferred.

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